Privacy Policy

Introduction

Omnipoint ("we," "our," or "us") is committed to protecting the privacy and security of personal information entrusted to us by clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Data (Privacy) Ordinance of Hong Kong and other applicable data protection regulations.

By engaging our consulting services or using our website, you acknowledge that you have read and understood this Privacy Policy. If you have questions regarding any aspect of our data handling practices, please contact us using the information provided at the end of this document.

Information We Collect

Personal Information Provided Directly

We collect personal information that you provide to us voluntarily when you:

• Submit inquiry forms through our website
• Engage our consulting services and provide business information
• Communicate with us via email, telephone, or in-person meetings
• Participate in our engagements as team members or stakeholders

This information typically includes names, business email addresses, telephone numbers, job titles, company affiliations, and any other information you choose to provide in the context of our consulting relationship.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies, including IP addresses, browser type, device information, pages visited, time spent on pages, and referring website addresses. This information helps us understand website usage patterns and improve user experience.

Business Information

During consulting engagements, we may collect and process business information including financial data, strategic plans, organizational structure details, and other proprietary business information necessary to provide our advisory services. This information is handled with strict confidentiality protocols as outlined in our engagement agreements.

How We Use Your Information

We process personal information for the following purposes:

• Service Delivery: To provide consulting services, conduct research and analysis, develop recommendations, and maintain ongoing client relationships
• Communication: To respond to inquiries, schedule consultations, provide project updates, and share relevant business information
• Contract Performance: To fulfill our obligations under consulting engagement agreements and manage billing and payment processes
• Business Operations: To maintain internal records, conduct quality assurance reviews, and manage our professional development programs
• Legal Compliance: To comply with applicable laws, regulations, and professional standards governing consulting services in Hong Kong
• Website Improvement: To analyze website usage, troubleshoot technical issues, and enhance user experience

Legal Basis for Processing

We process personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform consulting services under our engagement agreements
• Legitimate Interests: We have legitimate business interests in conducting consulting operations, maintaining client relationships, and improving our services, provided these interests are not overridden by your data protection rights
• Consent: In some cases, we process information based on your explicit consent, which you may withdraw at any time
• Legal Obligations: Processing is necessary to comply with legal and regulatory requirements applicable to our business operations

Information Sharing and Disclosure

We maintain strict confidentiality of client information and limit disclosure to the following circumstances:

Service Providers

We may share information with trusted service providers who assist with business operations, including IT infrastructure providers, professional advisors, and administrative support services. These providers are contractually obligated to protect information confidentiality and use it solely for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or regulatory authority, or when necessary to protect our legal rights, prevent fraud, or ensure the safety of individuals.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to the same confidentiality commitments outlined in this policy.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security Measures

We implement comprehensive security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure data storage systems with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality obligations
• Incident response procedures for potential security breaches

While we employ reasonable security measures, no system can be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on:

• The nature and duration of our business relationship
• Legal and regulatory retention requirements (typically 7 years for business records in Hong Kong)
• Professional standards governing consulting documentation
• Legitimate business needs for historical reference

When information is no longer required, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site usage. Cookies are small text files stored on your device that help us recognize repeat visitors and understand browsing patterns.

We use the following types of cookies:

• Essential Cookies: Necessary for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences for future visits

You can manage cookie preferences through your browser settings. For detailed information about our cookie practices, please refer to our Cookie Policy.

Your Rights and Choices

Under Hong Kong's Personal Data (Privacy) Ordinance and other applicable data protection laws, you have the following rights:

Right to Access

You may request access to personal information we hold about you and receive a copy of that information.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal information, subject to our legal obligations and legitimate business needs.

Right to Object

You may object to certain processing activities, particularly those based on legitimate interests.

Right to Data Portability

Where technically feasible, you may request transfer of your information to another service provider.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to requests within one month, though this period may be extended for complex requests.

International Data Transfers

Our consulting services primarily serve clients in the Asia-Pacific region. In some cases, we may transfer personal information to service providers located outside Hong Kong. When such transfers occur, we implement appropriate safeguards including:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy determinations where recipient jurisdictions provide comparable data protection
• Your explicit consent for specific transfers where required

Children's Privacy

Our services are directed at business organizations and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated through our website or direct notification to clients. The "Last Updated" date at the top of this policy indicates when the most recent revisions were made.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

You also have the right to lodge a complaint with the Privacy Commissioner for Personal Data in Hong Kong if you believe we have not handled your personal information appropriately.